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Exchange and Return Policy

USAnimo.com is committed to your satisfaction. If at any time up to 30 days from your date of purchase you are not satisfied with your purchase, you may return your purchase for exchange or refund.

  • Merchandise may be returned for any reason within 30 days from the date of purchase.
  • If you require an exchange, every effort will be made to exchange your item for the size and color you request.
  • If the requested item is not available, you will have the option to choose another item of comparable value.
  • Merchandise must not be worn, altered, or washed.
  • Merchandise must be in its original packaging or garment bag with all original tags attached.
  • Shipping and handling charges are not refundable.

 

Exchange and Return Process

Please contact us at 303-317-3484 or sales@usanimo.com to notify us of your return. You will be issued a return authorization number. This number is necessary to process your return.

Return your items via a track-able, insured shipping method to:

USAnimo.com 10470 S Progress Way #105 Parker, CO USA 80134

You will receive an email once your return has been processed.

Refunds and Processing Time

If your package arrives at USAnimo.com within the 30-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from USAnimo.com.

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